DIRECTV Technical

Get the DIRECTV Customer Support You Need
November 21, 2016 – 07:40 pm
Baseball fans in Sitka trying

In addition to a great variety of entertainment options, DIRECTV works to provide an outstanding customer experience. For the 16th year in a row, DIRECTV rated higher in customer satisfaction than cable.1 So if you’ve got a problem, DIRECTV can help! Get the details here about getting DIRECTV customer support help over the phone or online. Find where to get support for your DIRECTV account, help with equipment, and more.

Use this page to find the right resource or phone number for your DIRECTV questions.

Ordering DIRECTV for New Customers

Need to order DIRECTV service for your home? Call to speak with a representative who can help you order the perfect package for you!

What Support Does DIRECTV Offer New Customers?

When you call, you can bring the best entertainment from America’s #1 satellite TV service to your home. Make one simple phone call to:

  • Pick out your DIRECTV package
  • Add any sports packages and movie channels you want
  • Bundle DIRECTV with high-speed Internet service
  • Schedule your standard installation appointment2
  • Get any of your questions about DIRECTV packages answered

Ready to order your DIRECTV service? Call today to get started!

Existing DIRECTV Customer Support

Want to add additional sports packages to your existing DIRECTV service or need to upgrade your package? Have a question about your DIRECTV account or equipment? Existing customers can call the DIRECTV customer support directly to get the help they need. Find the right phone number for your questions below:

General Support: 8am – 1am EST, 7 days a week

Technical Support: available 24/7

What Can DIRECTV Customer Support Do For Existing Customers?

When existing customers dial the DIRECTV customer support phone number, they can get help with both general account questions and technical support issues for their satellite TV equipment. These include upgrading equipment or programming packages, paying bills by phone, ordering new movies or getting help with service problems.

KVH DIRECTV H25 HDTV Receiver >> Latest Version
GPS or Navigation System (KVH)
  • Brand New
  • Same Day Shipping on Request
  • Best Value and Performance in its Class
  • 15-Years as premier solution provider
  • Complimentary White Glove Service - Quality Pre and Post Sale Technical Support
DIRECTV DIRECTV SLSPF SlimLine SLSPF / SL5S 5 Satellite Dish Antenna (Discontinued by Manufacturer)
Speakers (DIRECTV)
  • Application/Usage-Television
  • DIRECTV SLIM LINE Reflector Dish AU9 - NO LNB (1 PACK)
  • DIRECTV Slim Line SLSPF / SL5S 5 Satellite Dish Antenna
TracVision HD7 N. America, 28" dome, MFG# 01-0323-01SL, 24" dish, tracks DirecTV sats 93, 101 & 103 simultaneously, operates in Ku & Ka bands for full HD coverage. 28"H x 28" Dia. Can handle up to 8 receivers or 4 DVRs. ACU and 100' cables included.
GPS or Navigation System (KVH)
  • In the box: HD7 antenna Antenna control unit 100 Power cable 100 Data cable 100 RG-11 RF interconnect cable Installation hardware Owner s manual
  • The New Definition for Satellite TV at Sea Simultaneous Tracking of 3 DIRECTV Satellites and No Satellite Switching! This is satellite TV at sea like you ve never...
  • IP-enabled Antenna Control Unit (ACU) and iPhone App KVH s new Internet Protocol (IP)-enabled ACU, with its Ethernet connection, built-in WiFi interface, and USB...
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