Dish VS DIRECTV Internet

DISH vs. Time Warner Cable (comparison)
October 28, 2016 – 05:47 pm
Cable customer satisfaction

Here’s something we haven’t tried yet. Let’s compare a satellite TV provider with a cable TV provider and see who offers the most value in their service packages. We already compared DISH vs DIRECTV, and DISH won. To be fair, because DISH is a satellite TV company and needs to partner with Internet and phone providers to offer bundled packages, we will only be comparing each company’s TV services. TWC does offer triple service packages that combine TV, Internet and Home Phone. And, we recently compared those services with Comcast’s XFINITY bundled services in a recent article.

As far as subscribers, DISH had about 14-million customers as of December, 2014. The company services all 50 states and its headquarters are located in Meridian, CO. Time Warner Cable reported approximately 15-million subscribers in March, with 12 million paying for television services. Time Warner is the second largest cable company in the US (behind XFINITY). The company serves 29 states and is headquartered in Midtown Manhattan, NYC.

In terms of innovation, DISH has some interesting products that really seem to sell themselves, namely, the Tailgater portable satellite antenna system and the Hopper® Whole-Home HD DVR. The Hopper, introduced in 2012, is a DVR that lets you watch TV and recorded programs online or on mobile devices via the DISH Anywhere™ mobile app. The Hopper even won Best of Show at CES 2013. (Although, if you remember, CNET actually disqualified the Hopper because of ongoing litigations with the sponsor’s parent company, CBS. The award was eventually given back to DISH, and CNET removed from judging the award in the future.)

1. Installation

DISH provides free standard installation in up to six rooms (with two year agreement). Time Warner Cable would charge a total of $50 for installation at an address specified in Santa Monica, CA. Time Warner also charges $19.99 for any additional cable box outlets at time of installation (the first outlet is free).

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